Infographic: Why AI Chatbots Can Improve Your Customer Service
If you had to think of one thing that’s changed the way you’re reaching your customers, it’s probably something like chatting. Instant chats (e.g., AI chatbots) are an amazing way to answer fundamental questions that used to be handled only through a phone call or a return email. Instead, oftentimes every day and at any hour, a chat function can be a way to help people feel as if they are getting some personalized service, and getting it when they want it.
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